"This journey I've gone on has made me realize that we've got some things to work on. As a boss, I learnt that it's easy to sit behind my desk and make decisions based on numbers. Now every time I look at those numbers, I'm going to put a face to them, and think about how the decision I make is going to impact those faces."
I'm taking a module called managerial accounting this semester, and it is of great relevance to the video. Pretty much what these texts are telling us to do is to set expectations, interpret numbers, etc.
Well, if you were from the army, or at least a Singaporean, you would have, at least on one occasion, criticized the leaders of your organization/country of not understanding what it's like at the bottom line; We say that they made decisions using the textbook method, and these decisions are not the best decisions that can be implemented, for the simple reason that they do not understand the problems that the bottom line is going through. I must admit, that I am, also, guilty of it.
So, to all you managers and leaders out there, I want to strongly urge you to take the extra step to understand what is going on at places you don't see. It is easy, very easy, to follow the textbooks, the 'right' way of doing things. They guide you along each step, and tell you what's next. But take a step back, and ask yourselves if these 'suggested solutions' are really the best ones?
Also, texts always teach us to investigate only when something is wrong. When your efficiency falls below an acceptable level, etc. However, when things go smoothly, we are told that all is good, you are doing your job well. We forgot that when nothing goes wrong, it is not only us that are doing our jobs well, but the people under us. Next time, when nothing crops up for some time, take some time to appreciate your workers, keep them motivated, and let them know that they are being recognized for their efforts.
For everyone is unique. It's not only about the numbers.
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